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Triggers and Actions

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New Call Started

Triggered when a new call is initiated or received through CloudTalk, enabling automatic creation or updating of contact records in HubSpot.
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Call Ended

Activated when a call ends in CloudTalk, allowing for automatic logging of call duration, outcome, and notes in HubSpot for future reference.
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Call Transferred

Triggered when a call is transferred to another agent or department within CloudTalk, enabling automatic updating of contact records and follow-up tasks in HubSpot.
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Voicemail Left

Activated when a voicemail is left by a caller in CloudTalk, allowing for automatic logging and follow-up tasks in HubSpot based on voicemail content and context.
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Call Tagged with Specific Label

Triggered when a call is tagged with a specific label by the agent in CloudTalk, enabling customized workflows or notifications in HubSpot based on call categorization.
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New Contact Added in CloudTalk

Activated when a new contact is added or identified during a call in CloudTalk, enabling automatic creation or updating of contact records in HubSpot.
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Call Recording Available

Triggered when a call recording becomes available in CloudTalk, allowing for automatic syncing and review of recorded conversations in HubSpot for quality assurance and training purposes.
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Call Duration Exceeds Threshold

Activated when a call exceeds a specified duration threshold in CloudTalk, enabling automatic follow-up tasks or notifications in HubSpot for longer conversations.
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Missed Call

Triggered when a call is missed or not answered by an agent in CloudTalk, enabling automatic follow-up tasks or reminders in HubSpot to ensure no opportunities are overlooked.
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New Caller Identified as VIP

Activated when a caller is identified as a VIP contact in CloudTalk, enabling prioritized handling or customized follow-up actions in HubSpot based on caller status.
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Customer Reviews

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    Carrie Dudley
    Director of Client Services
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    CEO & Co-Founder
John Karger

"They excel in communicating directly with clients and third-party software providers."


Illumine8

"HubBase held a feasibility session and mapped out the process for developing custom APIs. They excel in communicating directly with clients and third-party software providers. I strongly recommend them for HubSpot development, Shopify, and API integrations.”

John Karger

"We highly recommend HubBase."


Oaksmith Yachts

HubBase exceeded our expectations with their expert web development and flawless API integration. Their SEO optimization efforts, tailored to our target audience and industry, led to a dramatic increase in organic traffic and search engine rankings.

John Karger

"HubBase is by far the best company I've had the privilege to collaborate with"


Amobee

Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.

John Karger

"An Amazing Partner!"


GossRV

The HubBase team excelled in creating a custom API for HubSpot quotes payments, adapting swiftly to changes with excellent communication. They were incredibly responsive and I highly recommend their team.

John Karger

"Quick, Quality Dev Work."


Profile Plan

I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.

John Karger

"I would absolutely hire them again!”


Dillon Jones, LLC

“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result.

John Karger

"I highly recommend working with this team."


Perl Street

HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign.

John Karger

"They excel in communicating directly with clients and third-party software providers."


Illumine8

"HubBase held a feasibility session and mapped out the process for developing custom APIs. They excel in communicating directly with clients and third-party software providers. I strongly recommend them for HubSpot development, Shopify, and API integrations.”

John Karger

"We highly recommend HubBase."


Oaksmith Yachts

HubBase exceeded our expectations with their expert web development and flawless API integration. Their SEO optimization efforts, tailored to our target audience and industry, led to a dramatic increase in organic traffic and search engine rankings.

John Karger

"HubBase is by far the best company I've had the privilege to collaborate with"


Amobee

Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.

John Karger

"An Amazing Partner!"


GossRV

The HubBase team excelled in creating a custom API for HubSpot quotes payments, adapting swiftly to changes with excellent communication. They were incredibly responsive and I highly recommend their team.

John Karger

"Quick, Quality Dev Work."


Profile Plan

I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.

John Karger

"I would absolutely hire them again!”


Dillon Jones, LLC

“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result.

John Karger

"I highly recommend working with this team."


Perl Street

HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign.

CloudTalk logo

CloudTalk + HubSpot

 

Integrate
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Seamless Call Management

Integrate CloudTalk with HubSpot to manage calls seamlessly within the HubSpot platform, ensuring efficient communication and streamlined workflows.

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Track Call Interactions

Track and log call interactions from CloudTalk directly into HubSpot, allowing for comprehensive lead management and accurate customer engagement tracking.

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Automate Call-Based Workflows

Automate call-based workflows and trigger actions in HubSpot based on call outcomes and customer interactions, improving efficiency and response times.

Hubspot integration FAQs

Hubspot integration FAQs

Integration questions demystified for marketing teams

How does the HubSpot CloudTalk Integration improve customer communication?

By integrating CloudTalk with HubSpot, you can streamline customer communication processes, track interactions accurately, and provide exceptional service to your customers.

Can I automate call logging in HubSpot using CloudTalk?

Yes, all inbound and outbound calls made through CloudTalk are automatically logged in HubSpot, ensuring accurate tracking of customer interactions and call history.

Is it possible to personalize phone conversations using HubSpot contact data with CloudTalk?

Absolutely! You can leverage HubSpot contact data to personalize phone conversations and provide tailored assistance to your customers using CloudTalk's cloud-based phone system.

How does HubSpot integration enhance lead management through CloudTalk?

By automatically syncing call data and contact information with HubSpot, the integration improves lead management processes and enables prompt follow-up actions based on call interactions.

Can I track call duration, outcomes, and other metrics in HubSpot using CloudTalk?

Yes, CloudTalk's integration with HubSpot allows you to track call duration, outcomes, and other metrics within HubSpot for comprehensive analytics and insights into customer interactions.

Does the integration support tagging and categorizing calls in HubSpot?

Yes, you can tag and categorize calls in CloudTalk, enabling customized workflows or notifications in HubSpot based on call content, outcomes, or customer needs.

How does HubSpot CloudTalk Integration benefit sales and support teams?

Sales and support teams can benefit from real-time call logging, personalized interactions, and seamless lead management through CloudTalk integration with HubSpot.

Can I prioritize and handle VIP calls differently within HubSpot using CloudTalk data?

Yes, you can set up customized workflows in HubSpot to prioritize and handle incoming calls from VIP contacts identified in CloudTalk, ensuring exceptional service for key customers.

Are there any specific use cases for call recording and review in HubSpot with CloudTalk?

Call recording and review in HubSpot with CloudTalk allow for quality assurance, training purposes, and maintaining compliance with regulatory requirements in customer interactions.

How does HubSpot CloudTalk Integration improve collaboration and productivity in customer communication?

By facilitating seamless integration between CloudTalk and HubSpot, the integration improves collaboration among team members, enhances productivity, and ensures exceptional service delivery to customers.
By integrating CloudTalk with HubSpot, you can streamline customer communication processes, track interactions accurately, and provide exceptional service to your customers.
Yes, all inbound and outbound calls made through CloudTalk are automatically logged in HubSpot, ensuring accurate tracking of customer interactions and call history.
Absolutely! You can leverage HubSpot contact data to personalize phone conversations and provide tailored assistance to your customers using CloudTalk's cloud-based phone system.
By automatically syncing call data and contact information with HubSpot, the integration improves lead management processes and enables prompt follow-up actions based on call interactions.
Yes, CloudTalk's integration with HubSpot allows you to track call duration, outcomes, and other metrics within HubSpot for comprehensive analytics and insights into customer interactions.
Yes, you can tag and categorize calls in CloudTalk, enabling customized workflows or notifications in HubSpot based on call content, outcomes, or customer needs.
Sales and support teams can benefit from real-time call logging, personalized interactions, and seamless lead management through CloudTalk integration with HubSpot.
Yes, you can set up customized workflows in HubSpot to prioritize and handle incoming calls from VIP contacts identified in CloudTalk, ensuring exceptional service for key customers.
Call recording and review in HubSpot with CloudTalk allow for quality assurance, training purposes, and maintaining compliance with regulatory requirements in customer interactions.
By facilitating seamless integration between CloudTalk and HubSpot, the integration improves collaboration among team members, enhances productivity, and ensures exceptional service delivery to customers.

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