Example Workflow Triggers and Actions

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New SMS Sent

Triggered when a new SMS is sent via MessageBird, enabling tracking and follow-up actions within HubSpot.

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Voice Message Delivered

Occurs when a voice message sent through MessageBird is successfully delivered, allowing for automated follow-up workflows in HubSpot.

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Incoming SMS Received

Automatically captures incoming SMS messages into HubSpot as contact activities, enhancing customer communication records.

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SMS Reply from Contact

Triggers a specific workflow in HubSpot when a reply is received to an SMS, facilitating timely and relevant responses.

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Send SMS to Contact

Allows sending of personalized SMS messages to contacts directly from their HubSpot profile, based on triggers or manual selection.

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Make a Voice Call to Contact

Initiates a voice call to a contact via MessageBird directly from HubSpot, useful for immediate or scheduled interactions.

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Update Contact Based on SMS Interaction

Updates contact properties in HubSpot based on interactions with SMS messages, such as engagement level or interest indicators.

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Log Voice Call Details in ContactÂ’s Timeline

Automatically logs the details of voice calls made through MessageBird in the respective HubSpot contactÂ’s timeline.

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Automate SMS Marketing Campaigns

Launches targeted SMS marketing campaigns from HubSpot based on contact segmentation and behavior.

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Customer Reviews

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John Karger

"They excel in communicating directly with clients and third-party software providers."


Illumine8

"HubBase held a feasibility session and mapped out the process for developing custom APIs. They excel in communicating directly with clients and third-party software providers. I strongly recommend them for HubSpot development, Shopify, and API integrations.

John Karger

"We highly recommend HubBase."


Oaksmith Yachts

HubBase exceeded our expectations with their expert web development and flawless API integration. Their SEO optimization efforts, tailored to our target audience and industry, led to a dramatic increase in organic traffic and search engine rankings.

John Karger

"HubBase is by far the best company I've had the privilege to collaborate with"


Amobee

Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.

John Karger

"An Amazing Partner!"


GossRV

The HubBase team excelled in creating a custom API for HubSpot quotes payments, adapting swiftly to changes with excellent communication. They were incredibly responsive and I highly recommend their team.

John Karger

"Quick, Quality Dev Work."


Profile Plan

I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.

John Karger

"I would absolutely hire them again!”


Dillon Jones, LLC

“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result.

John Karger

"I highly recommend working with this team."


Perl Street

HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign.

John Karger

"They excel in communicating directly with clients and third-party software providers."


Illumine8

"HubBase held a feasibility session and mapped out the process for developing custom APIs. They excel in communicating directly with clients and third-party software providers. I strongly recommend them for HubSpot development, Shopify, and API integrations.

John Karger

"We highly recommend HubBase."


Oaksmith Yachts

HubBase exceeded our expectations with their expert web development and flawless API integration. Their SEO optimization efforts, tailored to our target audience and industry, led to a dramatic increase in organic traffic and search engine rankings.

John Karger

"HubBase is by far the best company I've had the privilege to collaborate with"


Amobee

Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.

John Karger

"An Amazing Partner!"


GossRV

The HubBase team excelled in creating a custom API for HubSpot quotes payments, adapting swiftly to changes with excellent communication. They were incredibly responsive and I highly recommend their team.

John Karger

"Quick, Quality Dev Work."


Profile Plan

I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.

John Karger

"I would absolutely hire them again!”


Dillon Jones, LLC

“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result.

John Karger

"I highly recommend working with this team."


Perl Street

HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign.

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MessageBird + HubSpot

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Enhance Communication Channels

Integrate SMS and Voice Messaging into your HubSpot workflows using MessageBird.

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Personalize Customer Interactions

Send personalized SMS and Voice Messages directly from HubSpot based on customer data and interaction history.

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Automate Follow-Ups and Notifications

Automatically send text messages or voice calls for appointment reminders, follow-ups, or marketing campaigns.

Hubspot integration FAQs

How does the integration between HubSpot and MessageBird enhance customer communication?

It allows for seamless integration of SMS and voice messaging into HubSpotÂ’s CRM, enabling personalized and automated communication workflows.

Can I track the delivery and response of SMS and voice messages within HubSpot?

Yes, delivery statuses and responses are tracked and logged within the contactÂ’s HubSpot timeline, offering valuable insights into customer engagement.

How can this integration improve my marketing campaigns?

By leveraging SMS and voice messaging for campaigns, you can reach customers through more direct and preferred communication channels, increasing engagement.

Is it possible to automate voice calls for appointment reminders?

Absolutely, voice calls can be scheduled and automated through HubSpot, ensuring timely reminders for appointments or events.

Can I personalize the SMS messages sent through this integration?

Yes, SMS messages can be highly personalized using HubSpotÂ’s rich contact data, ensuring relevant and engaging communications.

How does MessageBird Sync by Ulgebra handle opt-in and opt-out for SMS?

The integration automatically updates contact preferences in HubSpot based on SMS opt-in or opt-out actions, ensuring compliance with communication policies.

Are incoming SMS messages captured in HubSpot?

Yes, all incoming SMS messages are automatically captured and logged as activities in the contactÂ’s timeline in HubSpot.

Can I initiate voice calls from HubSpot using this integration?

Yes, voice calls can be made directly from a contactÂ’s profile in HubSpot, using MessageBirdÂ’s calling capabilities.

How does this integration affect my ability to follow up with leads?

It significantly enhances lead follow-up capabilities by enabling immediate and automated SMS or voice message follow-ups based on customer interactions or lead status.

Can I use this integration for event reminders and confirmations?

Yes, it’s perfect for sending automated reminders or confirmations for events, appointments, or deliveries via SMS or voice messages, directly through HubSpot workflows.

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