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HubSpot Video Live Chat by ServiceBell Integration
Connect Video Live Chat by ServiceBell with HubSpot
Fully Secure Integration
Scalable & Fast
Support Included
Integrations Built by HubSpot Experts
- 10 years of experience building HubSpot integrations and custom apps
- HubSpot Platinum Partner with a lot of certifications
- Security-first integrations
Enhanced Customer Engagement
Integrate HubSpot with ServiceBell to offer video live chat support, providing a more personalized and engaging experience for your customers.
Real-Time Customer Support
Deliver real-time customer support through video live chat sessions embedded directly within your HubSpot platform, ensuring prompt resolution of customer inquiries and issues.
Seamless Lead Capture
Capture leads seamlessly during video live chat interactions using HubSpot's CRM integration with ServiceBell, allowing you to track and follow up with leads effectively.
Examples of Integration Workflow Triggers and Actions
New Contact in List
Trigger video live chat invitations based on contacts added to specific lists in HubSpot, initiating personalized customer engagement and support.
New Deal Property Change
Initiate video live chat sessions automatically when deal properties change within HubSpot, facilitating sales support and deal closing activities.
Product Created or Updated
Provide product-related support through video live chat sessions embedded within HubSpot, enhancing customer service efficiency and satisfaction.
New Email Event
Respond to email inquiries with video live chat invitations embedded within HubSpot emails, improving customer engagement and support responsiveness.
Add Contact to HubSpot List
Segment contacts for targeted video live chat invitations by adding them to specific lists in HubSpot, ensuring personalized communication and support.
Create a Company in HubSpot
Automatically initiate video live chat sessions with new companies created in HubSpot, facilitating lead nurturing and customer relationship management.
Find Company
Search for existing companies in HubSpot and initiate video live chat sessions directly from the company records, improving sales and support interactions.
Find or Create Line item
Provide product demonstrations and assistance through video live chat sessions based on line item data from HubSpot, enhancing customer service and sales support.
Find or Create Ticket
Address customer inquiries and support tickets through video live chat sessions integrated with HubSpot's ticketing system, ensuring prompt resolution and follow-up.
Find or Create Deal
Provide sales support and assistance through video live chat sessions based on deal data within HubSpot, facilitating deal closing activities and improving customer satisfaction.
Trusted by hundreds of organizations
WORK WITH US
Effective and Responsive! HubBase worked to understand our goals and designed/developed/tested the website and launched the initial phase in 5 weeks! They are organized and incredibly responsive - most questions and feedback is addressed within 24 hours.
Nick Gustafson
Senior Marketing Manager
Livetech
It’s hard to find a really good HubSpot developer who is quick to respond, readily available, and always willing to tackle demanding projects with aggressive timelines. HubBase is a truly great HubSpot developer partner. They always deliver quality results on time.
Kristen McPeak
Marketing Director
AS Advisors Group LLC
Great Work! Really happy with the team at HubBase. They deliver on time and are super responsive. The team takes time to address all of my questions. I will work with them again on my future web development projects!
Stephane Le Mentec
Marketing Manager
International TEFL Academy
Top-notch & reliable development work. I have thoroughly enjoyed working with HubBase on various HubSpot development projects over the last few years for our agency clients. They are quick to respond, scope projects, and turnaround demanding tasks.
Jenny Nauman
100 Yards
Quick, Quality Dev Work. I have really enjoyed working with the HubBase team on a variety of development projects over the last year. We use HubBase as our main website development team, and we rely on them for integration, migration, and HubSpot development work.
Katie Herrmann
Director of Digital Strategy
Profile Plan
We really enjoyed working with HubBase. They were thorough and thoughtful and helped us rebuild flawed code to exponentially increase our page loading time, as well as get us back in Google's good graces.
Amy Levine
Director of Content Marketing
Virsec
“Having worked with a couple of HubSpot developers, HubBase is by far the best company I've had the privilege to collaborate with. Our project was delivered on schedule and met budget, and most important: the email creation system that they provided to my team WORKS.”
Ryan Ondriezek
Associate Creative Director
Amobee
“The Hubbase team is absolutely wonderful! They got our vision without much back and forth and are extremely responsive in helping in any way they can! I can’t wait to continue to work with them :)”
Bridget Cooley
Marketing Specialist
LookingPoint
“The HubBase team did an excellent job handling a complex issue with our HubSpot CMS integration. They helped provide a solution that made sense for the business and ensured a quality end result. I would absolutely hire them again!”
Dillon Jones
Digital Marketing Lead
Dillon Jones, LLC
“We have built a strong working relationship with HubBase. We have worked with them on e-commerce sites utilizing Shopify and HubSpot. They also build custom APIs to build bridges between Shopify, HubSpot, and the client ERP systems.
Carrie Dudley
Director of Client Services
Illumine8
The HubBase team have been extremely helpful in a variety of website projects including the transition to HubSpot Themes and fixing critical core web vital issues. They are knowledgeable and fast acting - a great team who are highly supportive and act as an extension of our own team!
Johanna Azis
Head of US Marketing
Quantilope
Being technically knowledgable is one thing-being an easy-to-work- with team of problem solvers is another. Not often do those things overlap, but they do with HubBase. They have always communicated clearly and been available for clarifying calls and updates.
Brendon Loscar
Co-owner
RADCAT
Our expectations were blown out of the water with the quality of the work. At the start of the project, we never imagined how amazing our website would be. Our customers love it! And it works great on the Hubspot CMS and with our CRM/Marketing pieces."
Vishnu Potini
President
Hale Cosmeceuticals
“Very much enjoyed my experience with HubBase. Our website came out exactly the way we had hoped and we are excited to continue to work with them on building out the property.”
Jason Azocar
Founder & CEO
HubSearch
“HubBase was able to jump right into helping us with our existing HubSpot website and has been a helpful partner in creating new templates and supporting with testing. Glad to have them on board!”
Olivia Paden
Director of Design
Owl Labs
“HubBase is an incredible team. I have used them a few times and they are beyond professional and prompt with their responses and work. I plan on hiring them over and over again. They took our website to another level, and brought new life to it.”
A HubSpot
CMS Client
“HubBase has been our partner for all things HubSpot web development for 4 years. We rely on them as an extension of our team. They deliver projects on time. They also stay on top of HubSpot best practices to ensure our website is scalable and easy to update.”
Lola Feiger
Director of Marketing
ALICE
“We engaged with HubBase as we needed to redesign our website to be cleaner and more up-to-date. They did exactly that — we love the way our website looks and functions in HubSpot. HubBase also provided ongoing support to website edits, as needed.”
Sean Barr
President
LookingPoint
HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign. I highly recommend working with this team.
Tooraj Arvajeh
CEO & Co-Founder
Perl Street
Excellent web design and web banner design sensibilities. Superlative technical and operational knowledge of HubSpot. Will definitely hire Team HubBase again.
Kirk Donnan
Creative Director
DONNAN Creative Strategy
Terrific to work with. They were extremely professional, fast, and responsive. They went above and beyond to work on a short timeline and even spent the weekend to ensure the work was completed in a timely manner. I'd highly recommend the team.
Chris Alto
Founding Member
Vendr
The work is always high-quality. It is very rare to find a team that ALWAYS meets the deadlines, no matter what. When I have a project that requires a tight turnaround, I know I can rely on HubBase to deliver. Look no further if you're looking for a HubSpot partner for the long haul!
Jenny Nauman
100 Yards
The HubBase team is an absolutely delightful partner to work with. I've had the pleasure of working with them on several website development requests now, and each time they've been able to deliver exactly what we've asked for, and have done so quickly.
L'erin Jensen
Content Manager
Pontera
I appreciate how quick HubBase is to respond via Slack and Trello. If you want a team that is well-versed in HubSpot, HubBase is a great partner you can rely on.
Katie Herrmann
Director of Digital Strategy
Profile Plan
HubBase takes a holistic and methodical approach to SEO and understands the role that time and quality of content play in building a strong, consistent brand. They respond to issues quickly and clearly communicate their work, process, and projects.”
Amy Levine
Director of Content Marketing
Virsec
When provided with feedback, HubBase provides solutions usually within 24 hours—we appreciate the efficiency. They have been the perfect partner for us.
Chelsey Heil
Design Manager
MED e-care
Came and met with me in person, which I really appreciated. HubBase worked on a tight timeline with a fast turnaround and created modules that were easy to use. They made themselves available for questions and were highly responsive.
Taylor Garrett
Associate Director of Grants
Sustainable Ocean Alliance
HubBase built our software platform very scalable as it utilized serverless Amazon AWS. The backend and frontend of the platform is developed using JavaScript. It has integrations with HubSpot, Quickbooks and HelloSign. I highly recommend working with Team HubBase.”
A happy client
From the start, HubBase was responsive to our sense of urgency and we've now engaged them for multiple website rebuilds. They helped us make strategic decisions on how to scale building a library of modules that can be repurposed for other brands. Thank you, HubBase, for your partnership.
Derek Jones
Senior Vice President
Livetech
Got more questions?
Frequently Asked Questions
The integration enhances customer engagement by offering video live chat support directly within HubSpot, providing a more personalized and interactive experience for customers.
Yes, you can deliver real-time customer support through video live chat sessions embedded directly within HubSpot, ensuring prompt resolution of customer inquiries and issues.
The integration with HubSpot's CRM allows for seamless lead capture during video live chat interactions, enabling you to track and follow up with leads effectively within your CRM platform.
You can provide various types of support through video live chat sessions, including product demonstrations, troubleshooting assistance, sales support, and more, all directly within HubSpot.
Absolutely, you can trigger video live chat invitations based on customer data such as contact properties, deal information, and company details stored in HubSpot, ensuring personalized engagement and support.
Yes, businesses can realize significant ROI by using ServiceBell integration for enhanced customer engagement, real-time customer support, seamless lead capture, improved sales support, and ultimately, higher customer satisfaction and retention rates.
By centralizing video live chat support within HubSpot, the integration fosters collaboration between sales, marketing, and customer support teams, ensuring a seamless and cohesive customer experience across departments.
Yes, you can track the effectiveness of video live chat interactions through HubSpot's reporting and analytics tools, allowing you to measure their impact on customer satisfaction, retention rates, and other key metrics.
By configuring triggers and actions within the integration settings, you can ensure seamless communication and data synchronization between ServiceBell and HubSpot, facilitating smooth integration across systems and processes.
The key benefits include enhanced customer engagement, real-time customer support, seamless lead capture, personalized customer interactions, improved sales support, and ultimately, higher customer satisfaction and retention rates.